This Hospice and Palliative Care Policies and Procedures Manual provide a comprehensive operational guide for new and existing agencies with or without in-patient care centers. The policies and procedures in this manual are based on Medicare Hospice CoPs (Conditions of Participation), The Joint Commission standards, Community Health Accreditation Program (CHAP), Accreditation Commission for Health Care (ACHC) standards, the HIPAA Privacy, HIPAA Security Rules and the NHPCO Standards of Practice for Hospice Programs.
The manual provides administrative, operational and patient-centered policies, clinical protocols, forms, tools and processes designed to improve patient care planning and the quality of care provided by hospice agencies. This manual will be of much value to start-up hospice agencies, hospice agencies looking to improve and standardize operations and clinical practices and hospice agencies seeking Medicare certification and/or accreditation with the Joint Commission, CHAP or ACHC. The manual can be easily customized to meet the unique needs of your company.